Shipping Policy

At Astro Deals USA, we work to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.

Please note that orders placed during weekends, holidays, or promotional periods may require additional processing time.

2. Shipping Times

Estimated delivery times may vary depending on your location, shipping method, product availability, and carrier.

Typical delivery timeframes will be displayed during checkout when available.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, severe weather, holidays, customs procedures, or other unforeseen circumstances.

3. Shipping Costs

Available shipping options and applicable shipping charges will be shown at checkout before you complete your purchase.

Shipping costs may vary depending on the delivery location, order size, shipping method, and current promotions.

4. Order Tracking

When tracking information is available, it will be provided through your shipping confirmation email.

Please allow some time for tracking information to become active after your order has been shipped.

If your tracking information has not updated for several business days, please contact our customer support team for assistance.

5. Delivery Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Astro Deals USA is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or shipment.

6. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is handled by the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us so we can help you determine the appropriate next step.

In some cases, we may ask you to contact the carrier directly or provide additional information to assist with an investigation.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product.

We will review the situation and assist according to our return or replacement policy.

8. International Orders

If international shipping is offered for a particular product, additional delivery time may apply.

Customers may be responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are outside Astro Deals USA's control.

9. Shipping Restrictions

Some products may have shipping restrictions depending on their size, characteristics, destination, or carrier requirements.

If an order cannot be shipped to the selected destination, we will contact the customer regarding the available options.

10. Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team.

Website: www.astrodealsusa.co